This role identifies potential unusual activities that may be indicators of money laundering, or terrorist financing, monitors and investigates clients and their financial activities in order to detect irregularities, reduce fraud risks and comply with government regulations.
Support Hong Kong EB Team in reviewing 2nd level review of Bridger alerts to detect and mitigate hidden reputational risks that the client may pose for Manulife.
Documenting and filing alert result for audit and regulatory review.
Preparing risk assessment matrix with supporting document sent to BU Compliance for approval
Update logging for monitoring control & reporting purpose to BU Control Team
Preparing AML Reports and AML Annual Review.
Follow AML guidelines and ensure enhanced due to diligence is applied for Politically Exposed Person, High Risk Clients and government regulations
How will you create impact?
Team members will report to Integrated Compliance Services and will cater to HK Compliance Team. Screening New and Existing clients regularly will help to detect irregularities, reduce fraud risks and comply with government regulations.
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Good verbal and written in Chinese / Mandarin language.
Work experience in Compliance or Insurance operations is preferred but not required
For Internal Candidate - must be meeting all the service quality and productivity metrics for the last six months (e.g.
Call Quality, IAT QA, Adherence, Attendance, etc.)
Bachelor’s degree and / or associate degree plus equivalent combination of education, additional certification and / or experience.
Good written skills and good verbal communication skills.
Basic Knowledge using Microsoft Office Tools (Word, Excel and PowerPoint)
Accuracy and keen attention to details
Candidate is willing to work on a dayshift.
Ability to apply sound judgment with strong decision-making skills.
Proactive individual with demonstrated ability to meet deadlines and extraordinary attention to detail.
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
We lead with our Values every day and bring them to life together.
We create opportunities to learn and grow at every stage of your career.
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.