Mandarin Customer Care Specialist
J-k Network Services
Taguig City, Philippines
5h ago
source : HireMe.ph

COMPANY PROFILE : One of the world's leading management consulting, technology services and outsourcing organizations in the Philippines

JOB TITLE : Mandarin Customer Care Specialist

LOCATION : Taguig City

INDUSTRY : BPO Company

SALARY : P40,000 - P60,000

SCHEDULE : Shifting

DAYS OFF : 5 Days a week

TIME OF WORK :

BENEFITS : Government-mandated benefits, Medical, Miscellaneous allowance, Loans Dental, Sports (e.g. Gym) Performance bonus, Free meals monthly gatherings and outings.

REQUIREMENTS :

  • Preferably Bachelor’s degree graduate
  • Has work experience in a BPO setting is a plus
  • Can speak, read and write and conversational to business level
  • Willing to work in either Taguig
  • DUTIES :

  • Responsible in creating documented data from Chinese pre-recorded audio or video (Chinese)
  • Reviewing English documents from the transcribed data and ensuring accuracy
  • Describe recordings accurately and translate any specific jargon into long-form specifically related to the account being handled
  • Makes corrections on transcribed documents and communicates with offsite staff to ensure proper changes are made to documents.
  • RECRUITMENT PROCESS :

    1. Initial interview

    2. Language Assessment

    3. Hiring Manager Interview

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