Customer Support Hiring! WORK AT HOME | Get up to 18k/month @CNX CDO

Concentrix

Cagayan de Oro, PH

3d ago

source : Bossjob

Who We Are

Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff.

We are Different by Design and we #EmbraceDifferent tools for our employee’s success. #JoinCNXC today!

The Dream Job defined

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

Answering incoming calls from customers

Resolving customer inquiries / requests

Developing and maintaining accurate files

Ensuring customer requests are handled in an appropriate and timely manner

Utilizing various Concentrix and client-based tools and applications for customer management and servicing

Providing cutting-edge service in a friendly, confident and knowledgeable manner

Here’s what’s in store for YOU!

Paid training

Competitive salary

Monthly performance incentives

Benefits after six (6) months

Vacation entitlement upon hire

Career pathing and advancement opportunities

Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Concentrix is an equal opportunity employer and value diversity at our company.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

You may be our next Customer Experience Champion if you :

Are a college graduate, with or without BPO experience

Have an experience of at least six (6) months in the BPO industry

Have working knowledge on computers

Have good customer service, multi-tasking and problem-solving skills

Are willing to work in shifting schedule

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