â¢Must be at least College Graduate
â¢No experience necessary but a welcome advantage!
â¢Must be able to speak in English
â¢Good communication and written skills
â¢Good problem-solving skills and focus on quality
â¢Must be able to type at least 25 words per minute
â¢Must be flexible with working hours
Job Description :
â¢Manage incoming calls and customer service inquiries
â¢Identifying and assessing customer needs
â¢Resolve service problems by clarifying the customer complaint via phone, email, or social media
â¢Provide appropriate solutions and alternatives, follow up to ensure resolution
â¢Keep records of customer interactions, transactions, comments and complaints
Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!
â¢You can drop by to our office from Monday to Friday 9 : 00 AM to 5 : 00 PM. Interested friends of yours are welcome to apply and get hired together.
Just bring 2 copies of resume, valid id and look for SOPHIE as your contact person to prioritize your application.
â¢Company Address : Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines