Answer calls and reply to emails.
Manage customer queries both telephone and by email.
Verify Reservations through the web or by calling hotels.
Handle and resolve customer complaints.
Follow up customer calls when needed.
Industry : BPO / Call Center
Work Schedule : Shifting Schedule
Good communication skills : Verbal and Non Verbal
Undergraduates are also welcome to apply.
At least 3 to 6 months of experience in the BPO industry is a BIG plus.
With or without call center experience.
Schedule : Shifting
Location : Ortigas Center
iStaff Solutions Inc.
iStaff.ph is a growing BPO company with clients coming mainly from the US and Europe. We are engaged in the business of providing clients with highly competent and reliable professionals with skills in programming, Web design and development, graphic design, writing, SEO, customer service and others to assist them in effectively running their online or Web-
based businesses in various capacities.
iStaff.ph is always on the search for those highly driven and highly skilled professionals who can become part of our growing talent pool.
We are looking out for dedicated and dependable individuals with the right skills and work ethic, able to accomplish tasks and projects even when faced with tight schedules.
We are also looking out for the right people who are highly motivated to develop and acquire new skills for career advancement. Are you one of them?
Job Type : Full-time
Salary : Php 16,000.00 to Php 18,000.00 / month