Deputy Head of Operations - Corporate & Institutional Services
Northern Trust Corporation
Manila, National Capital Region, Philippines
16d ago
  • Ensures that the Functional business initiatives are aligned with the objectives and internal capabilities of the business.
  • Ensures the short-term (tactical) and long-term (strategic) goals and requirements of the Functional business are properly supported by a robust infrastructure in addition to budget objectives.
  • Directly accountable for timeliness and quality of deliverables within the division. ? Ensures that the business is adequately resourced, that the performance management process is followed and that training and development needs are identified and addressed.
  • Manages the budget and expenses for the division / unit. ? Ensures adequate systems and controls are in place and in compliance with relevant corporate policies.
  • Ensures adequate systems and controls are in place and in compliance with relevant corporate policies. ? Comply with all legal and statutory requirements applicable including but not limited to all home country Financial Regulators, employment legislation, health and safety and corporate governance in India.
  • Comply with any applicable corporate policies, local standards and service agreements. ? Balance the interests and requirements of clients, shareholders and the bank.
  • Ensures that the Functional business initiatives are aligned with the objectives and internal capabilities of the business.
  • Ensures the short-term (tactical) and long-term (strategic) goals and requirements of the Functional business are properly supported by a robust infrastructure in addition to budget objectives.
  • Directly accountable for timeliness and quality of deliverables within the division. ? Ensures that the business is adequately resourced, that the performance management process is followed and that training and development needs are identified and addressed.
  • Leads and drives the talent strategy and ensures the right mix , drives a transparent and fair performance culture and ensures the performance management process is followed and that training and developmental needs are identified and addressed.
  • Drives engagement and culture by ensuring employee participation, teamwork and open communication where adherence with compliance is an intrinsic part of the culture and day to day operations.
  • Manages the budget and expenses for the division / unit. ? Ensures adequate systems and controls are in place and in compliance with relevant corporate policies.
  • Comply with all legal and statutory requirements applicable including but not limited to all home country Financial Regulators, employment legislation, health and safety and corporate governance in India.
  • Comply with any applicable corporate policies, local standards and service agreements. ? Balance the interests and requirements of clients, shareholders and the bank.
  • Ensures own compliance by acquiring, maintaining and applying to business practices knowledge of all major corporate and local legislation and regulations relevant to own role and responsibilities.
  • Manages all aspects of function with due skill, care and diligence including effective controls, risk management, mitigation and delegation of activities to appropriately skilled and competent persons.
  • Manages the production of accounting products, such as reconciliations, audits and plans for the unit. ? Acts as senior escalation point of contact for assigned clients.
  • Participates in client meetings to explain the bank?s product or service. ? Consults on effective ways to meet client needs or appropriate method to be used for resolution of an error.
  • Provides leadership and guidance in the resolution of difficult client reporting / accounting problems that are non-routine in nature.
  • Motivates staff in meeting department objectives. ? Seek opportunities to develop and enhance the local and corporate Northern Trust Brand and to grow the Fund Accounting business.
  • Act as a critical adviser to the regional senior and executive management on Fund Accounting business strategy and effectiveness.
  • Implementation of functional best practice across the Fund Admin businesses to improve the performance of operations and technology for both internal and external clients.
  • Provides leadership and guidance to subordinate managers on the planning, organisation, direction and control of the activities within the function.
  • Graduate degree or relevant professional qualification and experience. ? Post qualification experience in increasingly senior roles within an industry leading, global financial services organization.
  • Considerable experience in managing large teams (100+ and 20 Years +). ? Effective communicator with the ability to articulate and develop an argument in an environment of assertive executive directors.

  • Proven track record of excellent management and leadership skills. ? Strong analytical, numerical and reasoning skills.
  • Proven track record of achieving results within agreed time frames. ? Experience in industry leading, global financial services organization.
  • Knowledge and experience of direct dealing with application of financial services regulations. Thorough Understanding of : ?
  • The challenges to be faced as senior manager operating within a heavily regulated environment. ? Systems and automation necessary to support an efficient global operation.

  • The corporate and local laws and regulations that affect this business.
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