Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? Youll be the voice of the brand and its up to you to develop personalized and memorable experiences between our clients and their customers.
What Are We Looking For in You?
WOW Customers over the phone, online chat, or email
Ability to multi-task and adapt to changes quickly
Enthusiasm and a Be BOLD attitude with great customer service skills
A problem solver with keen attention to detail
A WORK Together approach with open communication, excellence in service, integrity, and accountability
Knows how to address customer concerns creatively and share feedback with other teammates
Build TRUST by working as a team member, as well as independently, with minimal supervision
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Senior High Graduate
Must have completed at least 60 units in college
Minimum of 18 years of age
What Should You Expect From Us?
Paid training from day one
Tons of growth opportunity (93% of our non-agent positions are filled internally)
A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
Access to some pretty cool tools and resources
A feeling of accomplishment when you WOW Customers
Ongoing training designed to improve customer experience and business performance
Fun team environment where we work hard to Build TRUST every single day
But thats Not All!
Heres a few more perks youll enjoy when you join our team :
Competitive starting wage
A suite of benefits which include medical, dental, and vision
Strong community involvement
No cold-calling or telemarketing
Show this ad / mention to our Front Desk Officer that your job source is Monster to avail of EXCLUSIVE PERKS :
Free Grab ride
Direct chat line for inquiries
HMO Benefits Day 1*
Applicable to Metro Manila - Online candidates / hires only