Customer Service Representative | TELCO Account
Aspire Global Solutions
Mandaluyong, Philippines
5d ago
source : Bossjob
  • Answers phone calls and provides important information / assistance to clients.
  • Checks mail, fax and internet mail to provide customer assistance.
  • Manages computer / on-line guidelines for the purpose of responding to customer queries..
  • Communicates with customer on the phone or using written correspondence to take care of concerns.
  • Resolves customer issues on the first call / contact whenever possible without having to transfer caller.
  • Follows escalation procedures as needed.
  • Completes, processes and maintains applicable paperwork and records.High school Graduates College undergraduates Degree holders in any field are welcome to applyGood to Excellent English communication skillsWe just need a valid ID and a copy of your resume and we can already process your application here.
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