System Administrator

Avaloq

Makati, Metro Manila

1d ago

Company Description

Writing the future. Together.

Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow.

By joining Avaloq, you’ll become a key part of our effort to power the digital transformation of the financial services industry.

Our ambition is big and bold to provide full end-to-end digital solutions by combining our leading efficiency with a flexible, responsible digital user experience.

Headquartered in Zurich, Avaloq has over 2,000 employees globally. More information is available at www.avaloq.com

Job Description

The Corporate IT Workplace Operations Team is a group of individuals working together to deliver optimum day-to-day operations performance of the Corporate Workplace and its surrounding infrastructure.

We exist to provide fellow our colleagues and stakeholders a productive environment where you can forget about IT as we take care of the rest.

Your mission

Subject Matter Expert - you will work closely with the Service Desk team acting as an L2 / L3 escalation and supporting our end-users via various channels (phone, email, tickets, and remote / on-site support) using advanced incident analysis and resolution techniques

Proactive - Monitoring, maintaining, and improving various IT services and underlying systems

Courageous - Quick to adapt in a fast-paced working environment and be flexible enough to handle new tasks beyond your comfort zone

Document master - Document systems, processes, and procedures you have responsibility for and keeping them up to date

Task Finisher - Complete tasks and / or projects on time and within budget

Have fun while doing all the above!

What you need :

Advanced scripting and automation tools know-how is a must (PowerShell, VBS., etc.)

Knowledge and experience in supporting various Microsoft Server technologies (e.g. Active Directory, DNS, DHCP, Fileserver, etc.)

Experience in managing O365 cloud services (e.g. Exchange, Teams, SharePoint, OneDrive, Azure AD, ADFS etc.)

Structured and goal-oriented method of working

You will get extra points for the following :

Understands the ITIL framework and holds any IT certification

Knowledge and experience in Citrix environment

Knowhow on Nexthink

Additional Information

Now lets talk about perks and compensation

We offer competitive base salaries and if you prove to be a superstar, you might be entitled to an extraordinary achievement reward.

Avaloq aims to share its success with all its employees by paying out Success Share Units depending on its performance in a given year.

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