System Administrator
Avaloq
Makati, Metro Manila
1d ago

Company Description

Writing the future. Together.

Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow.

By joining Avaloq, you’ll become a key part of our effort to power the digital transformation of the financial services industry.

Our ambition is big and bold to provide full end-to-end digital solutions by combining our leading efficiency with a flexible, responsible digital user experience.

Headquartered in Zurich, Avaloq has over 2,000 employees globally. More information is available at www.avaloq.com

Job Description

The Corporate IT Workplace Operations Team is a group of individuals working together to deliver optimum day-to-day operations performance of the Corporate Workplace and its surrounding infrastructure.

We exist to provide fellow our colleagues and stakeholders a productive environment where you can forget about IT as we take care of the rest.

Your mission

  • Subject Matter Expert - you will work closely with the Service Desk team acting as an L2 / L3 escalation and supporting our end-users via various channels (phone, email, tickets, and remote / on-site support) using advanced incident analysis and resolution techniques
  • Proactive - Monitoring, maintaining, and improving various IT services and underlying systems
  • Courageous - Quick to adapt in a fast-paced working environment and be flexible enough to handle new tasks beyond your comfort zone
  • Document master - Document systems, processes, and procedures you have responsibility for and keeping them up to date
  • Task Finisher - Complete tasks and / or projects on time and within budget
  • Have fun while doing all the above!
  • What you need :

  • Advanced scripting and automation tools know-how is a must (PowerShell, VBS., etc.)
  • Knowledge and experience in supporting various Microsoft Server technologies (e.g. Active Directory, DNS, DHCP, Fileserver, etc.)
  • Experience in managing O365 cloud services (e.g. Exchange, Teams, SharePoint, OneDrive, Azure AD, ADFS etc.)
  • Structured and goal-oriented method of working
  • You will get extra points for the following :

  • Understands the ITIL framework and holds any IT certification
  • Knowledge and experience in Citrix environment
  • Knowhow on Nexthink
  • Additional Information

    Now lets talk about perks and compensation

    We offer competitive base salaries and if you prove to be a superstar, you might be entitled to an extraordinary achievement reward.

    Avaloq aims to share its success with all its employees by paying out Success Share Units depending on its performance in a given year.

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