Sales Effectiveness Content Developer, Intermediate
SolarWinds Worldwide
Fort Bonifacio, Philippines
3d ago

Overview

At SolarWinds (NYSE : SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving.

The Sales Effectiveness team equips our partner salesforce to hit the ground running and provides continuing education to deepen their knowledge and make them more successful.

This job is for you if you :

Enjoy working in a fast-paced environment

Can work independently and as part of a team

Can learn quickly and have previous experience in a similar role

Are good with content development systems and have a creative mindset

Understand how people learn

A keen eye for detail and seek excellence in your work

Are familiar with working for US companies and have a global mindset

Would enjoy the challenge and creativity needed to get it right for our unique global business and people

Can work US or EMEA hours

Responsibilities

Develop training materials including audio, video, electronic, and printed materials where applicable

Develop E-learning curriculum and content using Articulate 360 software

Work closely with curriculum owners to understand the needs

Ensure content is high quality and on brand

Revise and re-publish content as necessary

Collaborate with stakeholders and team members to create a pipeline of content

Develop assessments based on learning objectives and content to test for knowledge transfer

Standardize the training content for a similar look and feel for consistency and operational efficiency

Qualifications

Targeted Capabilities :

Instructional Design : working knowledge of how adults in general - and salespeople specifically learn; can synthesize information to extract what’s most important and present it in a way that helps sales people retain it

Organization : strong sense of how to logically and efficiently organize content in the overall course as well on the page

Project Management : able to prioritize, scope, plan, and execute and able to independently move multiple projects with tight deadlines forward in a fast-paced, global environment

Stakeholder Management : ability to collaborate with course sponsors and subject matter experts to assess needs and translate into relevant course objectives and compelling content

Teamwork : makes every collaboration productive and friction-free with curriculum owners and extended team members for each project to ensure requirements, timelines, roles, deadlines, and actions are understood and documented

Initiative : demonstrates resourcefulness when presented with technical or content related challenges; researches and / or asks for help when needed to independently move self and projects forward, in a fast paced, high volume culture

Adaptable : perseveres in the face of uncertainty and changing requirements; flexes meet critical business needs

Technical Fluency : an ability to learn new systems quickly as well as an intermediate to advanced level competency of common content development software : Microsoft Office, authoring tools (i.

e. Articulate, Adobe Captivate), video and screen recording, audio editing and learning management platforms (i.e. Litmos, Saba)

Graphic Design : ability to lay out content, choose fonts and color schemes, and remove a background from an image

Communication : solidly grasps English with a strong vocabulary; ability to write and speak properly, confidently, and concisely in a practical, compelling, and informal way; embraces

Business Acumen : understands the opportunities, risks, and needs of internal and external sales forces

Bachelor’s Degree required

Experience with SCORM content management systems preferred. Excellent English (written and oral)

Minimum 2+ years of experience in a similar role

Ideally has worked with Articulate 360 tool previously

Experience in a fast-paced, iterative organization

Location PH-Fort Bonifacio, Taguig

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

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