Associate Engineer Perfect Execution
emerson
Quezon City, National Capital Region, Philippines
5d ago

Description

This position aims to ensure resolutions to quality-related customer claims will be provided on time, and to provide assistance on various Quality and / or Perfect Execution activities, such as but not limited to, documentation, reports, and analysis

Responsibilities

  • Handling of Quality-Related Customer Concerns
  • Processing of Global Return / Scrap / Rework Memos in Oracle
  • Processing of Domestic Replacement Orders in Oracle
  • Data Gathering for scheduled or ad hoc reports and / or projects
  • Data Manipulation of data gathered, as needed
  • Data Reporting to stakeholder / s
  • Documented Information Management duties
  • Requirements

    Job Related Experience :

  • At least 6 months related experience on Metrics, Reporting and Analysis, Customer Service
  • Specific Knowledge :

  • Intermediate knowledge in usage of MS Excel
  • Knowledge of Oracle and SharePoint
  • Skills

  • Strong communication skills (oral & written)
  • Ability to work effectively across language and cultural barriers
  • Demonstrated experience in managing stress and work in a very fast paced environment
  • Experience working with several levels within an organization, from frontline up to senior management
  • Keen attention to details
  • A team player, with positive attitude, maintaining positive working relationship
  • Ability to plan and organize effectively
  • Excellent time management
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