Job Summary
Job purpose The main purpose of the Customer Development Manager (eCommerce) is to help develop the business with our main eCommerce accounts.
You will manage the business relationship with an European eCommerce Pure Play retailer to (1) secure customer support for Hill's brands, and (2) develop, negotiate and implement JBPs including forecasting and monitoring of agreed objectives.
Reporting lines Reporting to : Digital Commerce Team Leader
Works with cross-functional teams In short : You are an experienced sales person, have a proven track record and are looking for a challenge in a new growing team.
You are service-oriented : you don't work for yourself, but for our team and our customer. You enjoy the idea of 'building relationships', and negotiating with / selling to customers.
Besides that, you have a pragmatic way of working and are not afraid to 'get your hands dirty'. You are financially proficient and excellent at setting prices, terms and conditions for prospective clients.
What you will do
Driving customer-specific Net Sales & Digital Commerce KPIs
Proactively creates, executes and analyzes demand generating initiatives for the customers handled
Prepares and negotiates terms and conditions, promotions, and other similar initiatives
Identifies win-win opportunities to grow our business such as but not limited to (brand share driving initiatives, go-tomarket simplification, cost-saving analysis, etc)
Initiates sharing sessions to highlight best practices and bring opportunities to the table to find sustainable solutions
Performs other duties as assigned
Complies with all policies and standards
Required Qualifications
Bachelor's Degree BS / BA Degree or Equivalent
At least 2 years Consumer Goods / Customer Management of Key Accounts (FMCG industry is an advantage)
Outstanding Negotiator : seeks to discover common ground, identify vital interests, and understand customer and key internal stakeholder's underlying priorities
Analytical and always seeks to develop win-win solutions for Colgate-Palmolive and its clients
Business-savvy, strong field execution and high-level customer and trade understanding
Works effectively across functions, channels, and categories to align priorities, solve problems, optimize resources, and drive effective execution
Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner
Digitally savvy and curious, understands the dynamics of eCommerce
Agile mindset, able & willing to constantly adapt to changing realities; Able to work under pressure and within a limited time frame
Fluent English speaker, additional languages are certainly a plus
Leadership Skills; Minimum super vision required
Computer literate in MS Office and Google Suite
Results-driven
Preferred Qualifications
At least 2 years eCommerce Experience 
