Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
Resolve problems and issues in a professional manner and engage with customers to identify additional needs
Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
Achieve challenging individual, team and contact center targets READ MORE OF THE JOB DESCRIPTION
Graduate of any Bachelor’s degree *Undergraduates are welcome to apply *Must have good English communication skills *Willing to work on holidays, weekends, shifting schedules and extended working hours
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.