Job Description :
Sales Supervisor is responsible for providing leadership to the Sales Consultants and Customer TrainersExecute plans and strategies to expand in new business sales drive prospecting opportunities and achieve goals
Assist the Sales Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team.
As part of implementing sales campaigns : assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
Keeping track of inventory is a common responsibility. This is typically not something a sales representative would do.
The sales supervisor also has control over discounts for certain customers, price changes, deals, promotions, etc.
A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
Responsible for the performance and development of the ales Consultants.
Coordinate with the Sales Manager to execute and implement sales strategies that ensure the attainment of company sales goals and profitability.
Prepare action plans by individuals, as well as by team for effective search of sales leads and prospects.
Effectively communicate with the Sales Manager to understand training and development needs and to provide insight for the improvement of the Consultants’ sales performance.
Provide timely, accurate prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintain accurate records of all pricings, sales and activity reports submitted by the Sales Consultants.
Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
Ensure that all Business Sales Consultants meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
Conduct regular coaching and counseling with Sales Consultants to build motivation and selling skillsQualifications : Must have 2 years of leadership experience in sales (appointment setting / prospecting / lead generation), or 3-4 years of leadership experience in other telephonic sales functionThe role has direct / indirect revenue-generating rolesMust have appointment setting experience (outbound calls with prospects;
trying to set an appointment)Must have strong sales experience (lead generation; understands sales process; knows how to coach and motivate team members)Must have experience working in a multinational company (this role will work closely with the BUs and stakeholders)To manage 4 different sales groups / functions;
direct reports would range 16-20 FTEs