HCM Senior Consultant, Professional Services, Talent (RCM)
Manila, PH
2d ago


Provides functional expertise, guidance and instructions to customers on SuccessFactors products. Leads and ensures the successful implementation of SuccessFactors products.

Essential Functions

Develop a strong understanding of and analyzes clients’ business requirements and objectives; develops system configurations to satisfy client needs.

Create and present high quality demonstrations and presentations to clients on SucessFactors’ products.

Assist with developing training materials and trains clients how to utilize the system.

Troubleshoot and find resolution of assigned system defects.

Provide quality control of consultant configurations, in order to meet client deliverables.

Partner with project managers to ensure project work is kept within budget.

Essential Functions (Continued)

Adhere to software implementation standards and best practices.

Participate in weekly internal team meetings.

Increase knowledge of modules and best practices.

Accurately track and report time and expenses.

Coach junior consultants on project implementation.

Perform other duties as assigned.

Required Qualifications

Bachelor’s Degree in Information Systems or Business.

Professional SuccessFactors module certifications in two or more modules(Talent).

5 years of SuccessFactors consultant experience. Preferred expertise in RCM / RMK Modules

3-5 years of Human Resource business experience or familiarity with key Human Resources concepts.

Desired Qualifications

Knowledge, Skills, and Abilities (KSAs)

Skilled in technology coupled with business acumen to compliment system consulting.

Advanced proficiency in Microsoft Office Suite products.

Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems / complex situations.

Ability to build personal relationships with clients and peers while inspiring and motivating others.

Ability to work in teams and independently.

Knowledge, Skills, and Abilities (Continued)

Strong organizational, planning and management skills.

Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.

Excellent written and oral communication skills; attentively listens and shares knowledge / expertise.

Assembles and develops talent by creating a challenging and rewarding work environment.

Work Environment and Special Consideration

Works in a professional and / or remote office environment.

Will be required to travel to client locations.

Routinely uses standard office equipment such as computers, phones and copiers.



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