USRN Healthcare Professional
TTEC
Cainta, Rizal, Philippines
2d ago

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TeleTech in Cainta, Rizal.

Accepting digital applications for your protection and the protection of our employees : Apply online or text ' TTEC' to +63 922 110 1170 to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and it's more relevant than ever before in today's environment.

We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities.

Join us in our commitment to deliver amazing experiences.

What You'll Be Doing

Do you have a sincere sense of empathy and enjoy helping others? Health issues are life-altering whether its dealing with a loved one's health issues or making decisions on coverages that best fit the individual's needs and life-style.

We'll train you to be a subject matter expert, so you can be confident in providing the highest level of service possible at a critical time in someone's life.

And we trust you already have the necessary ingredient that can't be taught - a caring, empathic, and supportive nature that will shine through as you help customers through some of the more difficult times in their lives.

You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

On a typical day, you'll

  • Receive calls from pharmacy technicians, physicians, and colleagues from other departments
  • Respond to internal customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs internal customers may have
  • Positively participate in company events, in team meetings, and support your peers
  • Why You? What You Bring

    Connections are everything here at TeleTech . That means we connect with our customers, our teammates and most importantly with you.

    And the ability to connect yourself is what you bring to the table along with the following

  • 2+ years clinical experience in a hospital, acute care, home health / hospice, direct care or case management
  • Exceptional English verbal and written communication skills
  • Handy with MS Windows and other computer applications
  • Ability to thrive in a dynamic environment
  • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude

    You'll enjoy :

    Competitive pay and a Sign-On Bonus of ₱150,000

    ₱25,000 Relocation Package

    Company-sponsored HMO with Health & Wellness programs for you and your family

    Educational assistance through tuition reimbursement

    About TeleTech

    We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

    Your role brings that principle to life.

    Career Changers Welcome Here

    Time to change your career? Whether you've spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

    For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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