Business Intelligence Reports Analyst
Aspiree Inc.
Metro Manila, Philippines
3d ago
source : HireMe.ph

RESPONSIBILITIES :

  • Build business value by improving customer experience and business processes measured on various business metrics in all areas of customer operations.
  • Data can relate to call center, billing, network, customer survey, ordering, website, etc

  • Synthesize strategic insights and effectively communicate findings as reports for consumption by a senior management audience
  • Perform deep dive analysis, document and communicate findings, ensure that data feeds for reports are accurate
  • Design, develop and maintain critical scorecards and key performance indicators to support the sales organization and ensure the accuracy and integrity of the data
  • Understand, analyze, and report on data from every aspect of the business (customer ops, network, field, website, etc..
  • found in our various environments
  • Partner with managers, clients, and other stakeholders such as BI on report design approach and requirements, and then deliver quickly with high accuracy
  • Use SQL code to design ad-hoc or recurring datasets in order to answer business questions and drive value
  • Complete data audits of existing reporting against what the source tables show to check accuracy of other team member’s solutions
  • Maintain and expand your knowledge of reporting and current technology through training opportunities
  • QUALIFICATIONS :

  • Bachelors degree, or higher, or equivalent work experience in a discipline such as : BI, applied math, applied science / engineering, economics / econometrics, management science / operations research, psychology or related area
  • Experience with SQL, including stored procedures
  • Experience building SAS reports using proc SQL
  • Advanced knowledge of Microsoft Office environment and Tools
  • You have experience with SQL and data visualization tools (e.g. Tableau)
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