As a Technical Support Specialist, you are the tech expert who will deliver outstanding IT support to the customers and clients of the biggest global brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries / requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various company and client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Here’s what’s in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Must be 18 years of age and above
At least high school graduate with diploma / certificate
Must not be a student / enrolled, and should have no plants in pursuing their studies
Willing to work full-time and in shifting schedule
Average to Excellent English Communication Skills
Computer literate and with good web navigation skills
Available to start ASAP