Key Account Manager - Public Segment
Lenovo
Taguig, Philippines
6d ago

Description and Requirements

Key Roles & Responsibilities :

  • Full responsibility for a defined public customer set. Identify, qualify, and close sales opportunities for Lenovo products and services portfolio.
  • Development of existing customer relationships as well as winning new customers in particular through tender business
  • Develop account relationships on all hierarchy levels at the prospects, including senior level engagements.
  • Engage with extended teams in responding to RFPs (Request for Proposals), product transition plans, and resource planning
  • Develop strategies for profit and pricing proposals, as well as communicate and understand Total Cost of Ownership, industry trends, and critical success factors for an effective rollout.
  • Strong business acumen and ability to link customer needs and business issues to solutions.
  • Set and manage expectations around solutions, internally and externally
  • Work at all levels within an organization to deliver a quarterly target
  • Report on sales activity and update in Dynamics 365
  • Conduct all sales activities with the highest degree of professionalism and integrity to include close collaboration with internal Lenovo functions as well as with Business Partners
  • Strong communication and presentation skills to convince the customers of proposals
  • Manage day to day challenges like providing tailor-made configurations for individual customer situations, dealing with the pricing function, monitoring of orders and supply, maintenance of customized portfolios as well as Customer Relationship Management and Forecasting
  • Position Requirements

  • A proven successful track record in IT sales
  • Ability to manage multiple complex sales engagements
  • The ability to build and maintain strong relationships with customers and partners across all levels of the organisation
  • Maintain in-depth knowledge of the scope of Lenovo‚Äôs products and services, industry trends, and the competitive landscape
  • Broad existing business network (partner / end customer) which will be relevant for efficient ramp up
  • Understanding of sales processes, techniques and tools and use them appropriately
  • Previous experience with Dynamics 365, combined with strong Microsoft application skills
  • Can differentiate offerings and articulate the Lenovo value proposition against the competition, to ensure the best potential to win in sales opportunities
  • Self motivated with a strong drive for success
  • The ability to work to aggressive targets and deadlines
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