Customer Care Support | Weekends Off | Ortigas
Transec Bpo
Metro Manila, Philippines
5d ago
source : HireMe.ph

WHY APPLY WITH US?

Combination of non-voice and voice work

Competitive salary package plus attendance bonus and incentive

ESSENTIAL JOB FUNCTIONS

  • Pro-actively coordinate the process of insurance claims by making outgoing calls or emails to ensure all parties involved have what they need to fulfill their part in the claims cycle.
  • Ensure all interactions made with clients and other affiliates are logged into the system accurately and in a timely manner for proper documentation.
  • SKILLS & QUALIFICATIONS

  • Must have 2 to 3 years work experience in customer service; handling a US account.
  • Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
  • Good speaking and writing skills in English.
  • Background in auto claims, other types of insurance or knowledge in cars are a plus.
  • Willing to work night or graveyard shifts.
  • Walk-in candidates are welcome from Mondays to Fridays, 10 : 00 AM to 3 : 00 PM.

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