About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
About the Department
Small Business Lending is the division within Wells Fargo that provides a full range of credit products to small businesses, including lines of credit, business credit cards, loans, and commercial real estate secured lines and loans.
Small Business Lending Operations is the engine that drives the application processing and product handling.
They input applications from various channels such as branch, online, phone and direct mail. They make business credit decisions.
They verify address and business ownership. They answer questions from business owners and bankers regarding existing business credit applications and accounts, including maintenance requests.
They educate customers on handling their accounts to prevent delinquency and negative actions. They recover losses for accounts that have charged off.
About the Role
Internally known as Customer Service Representative 3, the role is responsible in providing assistance to business bankers, guarantors and business owners regarding their loan applications.
Market Skills and Certifications
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
We comply with all applicable laws in every jurisdiction in which we operate.