Customer Service Officer
Fil-Global Immigration Services Corporation
NCR - METRO MANILA, PH
2d ago
source : GrabJobs

We are looking for a Customer Service Officer with superior communication skills and a great work ethic to join our team.

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

The person in this role must also be a keen note-taker who is adaptable and optimistic.

Customer Service Officer Duties and Responsibilities

  • Attend to all clients / members inquiry
  • Handles complaints of the member that avail the services
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Develops a rapport with customers
  • Makes recommendations to management to improve customer experience
  • Qualifications :

    With good communication skills, initiative and customer relation skills.

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