Email/chat Support Representative For Online Video Gaming Account
Gameops Inc.
Pasig City, Philippines
5h ago
source : HireMe.ph

Primary responsibility will be to provide support over live chat system to players about their website, games, email functions, or other support needs.

Troubleshoot issues and provide timely resolution directly to the player- lay down product insights, problem solving and making recommendations based on business needs.

Qualifications :

Candidate must possess at least a Bachelor's / College Degree , any field.

At least 1 year of working experience in the related field is required for this position.

Typing speed of at least 30 words per minute or above

With excellent English communication skills

Strong desire to learn Internet and website technologies and communicate with players / customers.

Ability to deliver stellar customer service while troubleshooting and consulting with live chat customers

Ability to diagnose and solve problems with varying complexity, using multiple tools and systems

Ability to interact and communicate effectively cross-functionally and with various levels of the organization

Strong ability to build rapport

Knowledge of internet, social media, technical is a plus

Willing to work on shifting schedules including night shift, weekends and holidays

Online game support experience is an Advantage.

Full-Time position(s) available.

Those with experience playing Granado Espada will be prioritized.

Walk in candidates are welcome to apply from 9 : 00AM-11AM AT 25TH FLOOR UNIT 2501-2505 ONE CORPORATE CENTRE BUILDING ALONG J.

VARGAS COR MERALCO AVE., ORTIGAS CENTER, PASIG CITY.

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