Customer Service Representative 09/27/2021
Wonders Corporation
Pasig City, National Capital Region , Philippines
5d ago

About us

Wonders Corporation was founded in 2013. We are headquartered in New York City, as an online technologies customer service platform that connects restaurants and call center agents.

Restaurants sign up to be on the Wonders platform and benefit from being able to tap into a lower-cost, commitment-free labor force that is always ready to handle takeout calls.

The company's services cover the United States and Canada. The restaurants that are currently using the service have spread over more than 40 states and hundreds of restaurants across the United States.

We take pride through our skillful service which provides customers with a satisfying ordering experience, helping the boss to retain customers and do business well.

Job Description

As a Customer Service Representative you will be responsible for handling inbound restaurant orders from customers. You will provide excellent service and customer satisfaction, ensure customer retention, and increase business for our clients.

You will work with other co-workers to meet the needs of the company and clients.

The people we look for to be our Inbound Customer Service Representatives must demonstrate several key attributes in order to be considered for this position.

Included in this list are the following :

  • Professional fluency in English, with a very neutral accent
  • A quick and willing learner that can master all details of our product and call taking techniques
  • Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
  • Passion for helping others. Takes great satisfaction in seeing our clients’ business succeed
  • The intelligence to recognize areas of improvement in the company, and the ability to articulate / execute them
  • Ability to work well under high pressure and can think quickly on his / her feet. Able to connect with clients over the phone and make them feel comfortable
  • An innate motivation to service our clients the best possible way
  • Strong work ethic and a can-do attitude
  • Has superb verbal and written communication skills
  • Must be willing to work in Ortigas, Pasig
  • Requirements

    1. Excellent English Communication Skills

    2.High School Diploma

    3.At least 18 years of age

    4.Amenable to graveyard shift schedule

    Benefits

  • Attendance Bonus
  • Daily spiffs
  • Group Life Insurance
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