Join our Newest Technical Support Team | IT Graduates are welcome to apply | Start ASAP
Sitel Philippines
Pasig, PH
12h ago
source : Bossjob

We are excited for you to join our SITEL Barkada!

SITEL is an equal opportunity employer who values diversity and inclusion in our organization. We do not discriminate on the basis of race / origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.

What are we looking for?

Education

  • At least 12 years of educational background (2nd year College)
  • Finished / took an IT-related course preferred
  • Experience Target

  • Minimum one (1) year experience as a Technical Support Agent in a BPO or non-BPO industry
  • Experience in SQL / postgresql, API / Zapier, Regular Expression and Webforms / Wordpress will be an advantage
  • Skills

  • Excellent Verbal and Written Communication Skills
  • Ability to explain and communicate in layman’s term complex technical words
  • Ability to learn quickly and verbalize and simplify troubleshooting steps outlined in Knowledgebase and confirm results repeatedly
  • What should you expect from us?

  • Paid training from day one
  • Tons of growth opportunities (93% of our non-agent positions are filled internally)
  • A leadership team that hears your voice; we know that when we work together we can accomplish so much more
  • Fun team environment where we work hard to build trust every single day
  • HMO Benefits for you and your family
  • Free Call Center Training
  • Free Shuttle services in selected locations (Pick-up points)
  • All Hires Promo
  • 1. All new hires from October 18 December 15, 2021 in all NCR sites of SITEL will be eligible to join the raffle.

    2. New hire should complete at least 30 days of employment with SITEL starting day 1 of training

    3. Three (3) raffle draws will be scheduled to identify winners of iPhone 13, iPad Pro and MacBook Pro

    4. Raffle draws will happen via Facebook live through SITEL official Facebook Page

    Tech & Premium Account Promo

    1. All new hires profiled to any of our *Technical & Premium Account from October 18 December 15, 2021 in all NCR sites will take home a brand new electric scooters

    2. New hire should complete at least 30 days of employment with SITEL starting day 1 of training

    a. Premium Accounts will be identified by the recruiter and informed to the applicant during final interview

    Tech Referrals (SITEL Employees only)

    1. Open to all SITEL NCR employees

    2. Successful referrals should be hired to any of technical programs from Oct. 18 Dec.15

    3. One (1) successful referral will be equivalent to one (1) raffle entry

    4. Two (2) winners will be drawn for the prize raffle of one (1) Xbox Series X and one (1) PlayStation 5

    5. Raffle date will be announced by RMS team once validation of successful referees and referrals has been completed (Target Date : December 20, 2021)

    6. Successful referrals or new hires should complete 30 days of employment with SITEL starting Day 1 of training

    Terms and conditions apply

    Ka-Barkada! Allow us to bring you a new experience of safe and hassle-free job application thru our Virtual Career Fair.

    Once you’re in our page, Please select the location below :

    Pasig

    1 Doña Julia Vargas Avenue, Pasig City

    To fast track your application please make sure to finish your online assessment.

    We also accept walk-in candidates :

    Visit us at 1 Dona Julia Vargas SITEL Building along one Julia Vargas, beside the upper deck and home depot

    Pasig City

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