PHP - Process Engineer (Six Sigma Required - For Pooling)
Makati, Manila, PHL
2d ago

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better.

In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Insightful Expertise is a core value at ADP. It's one of the reasons the world's largest companies - including 80% of the Fortune 500 - count on our solutions.

We bring the proven expertise and responsiveness of one company and one team dedicated to unparalleled partnership and an unwavering relationship with our clients.

We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.

Position Description :

Unlock Your Career Potential : At ADP, we're passionate about leading the way in Human Capital Management. through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right players to help us make waves.

If you enjoy taking on challenges, discovering way to simplify things and identifying opportunities for seamless client experience, you'll fit right in with our dedicated team, who make amazing things happen for our associates and clients every day.

Largely responsible for recognizing areas for improvement within ADP, the Process Engineer must identify and implement necessary changes to enable our organization to perform to its optimum ability.

Process Engineer must identify areas of opportunities on Simplification and Automation. Performing a challenging and diverse role, you will often be responsible for overseeing all areas of a business, implementing any operational changes and delivering measurable improvements.

In this role you will need to review new and existing processes, resources and systems, making and overseeing any changes to the overall infrastructure / technology where necessary.

Main responsibilities in this role :

  • Drive communication of central and locally driven BPI and Process Automation activities
  • Improve the traffic through our BPI Community workspace such as ADP PH The Voice
  • Champion ways to improve processes and procedures to enhance the client experience
  • Understand process and gather basic analytics (volumes, processing times, general process flow, FTE allocation, opportunity benefit)
  • Own process assessment strategy and methodology for automation and efficiency efforts
  • Own feasibility analysis, roadmap prioritization and business impact analysis
  • Own process re-design activities and partner with operation for seamless execution
  • Own data reporting and provides insights to PH Senior Leadership Team
  • Create, manage, and maintain process engineering methodology for PH location
  • Facilitate improvement workshops, JDI workshops and process mapping analysis
  • Act as consultant for any issues the Service Delivery team might have, enabling them to best use either the technology of BPI tools
  • Design and model solutions for innovation and experience along with similar initiatives variants
  • Perform with innovation / simplification development groups to conduct insights as well as design outputs to their work.
  • Influence and coordinate managers in the process of creating a continuous improvement culture and drive the improvement projects
  • Help to ensure adherence to standard work and that tools and other resources are used appropriately
  • Encourage and support continuous improvement efforts in alignment with the ADP's Win As One strategy
  • Partner with leaders to support projects that require process improvements and tools enhancements
  • Requirements :

  • Relevant experience in Business Process Improvements; Lean / Six Sigma Certified preferred
  • 2+ years of experience in similar role or industry
  • Effective oral, written, and technical communication skills required
  • Effective time management skills, organization, and planning required
  • Ability to work with minimal guidance or supervision in a time critical environment
  • Ability to be flexible and quickly adapt to changing business needs and processes
  • Ability to work in varied work environment and schedules as required by the projects
  • Ability to collect, analyze, and present data as it relates to processes
  • Competencies :

  • Reinforcing our vision and strategy through words and actions to support ADP (Philippines), Inc. business goals
  • Sharing ideas and information across diverse audiences and identities to drive our business
  • Using good judgment and risk assessment to make business decisions that keep the overall benefit to ADP in mind
  • Delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging
  • Maintaining focus to deliver results in a fast-pace and diverse environment
  • Motivating and managing exceptional team performance, making the most of associates' diverse strengths and skills
  • Providing opportunities, guidance and feedback to help all associates continuously learn, discover process improvements and contribute to ADP's overall success
  • Collaborating with all internal resources at all levels to achieve shared goals and exceed expectations
  • Collaborating with all levels of an organization (Executives, Managers, & Associates), driving process improvement initiatives
  • Providing opportunities, guidance and feedback to help all associates continuously learn, discover process improvements and contribute to ADP's overall success
  • Holding self and other to the highest personal and professional standards, becoming a role model for ADP vision and values
  • About ADP

    We power organizations with insightful solutions that drive business success . Consistently named one of the "Most Admired Companies" by FORTUNE ® Magazine, and recognized by Forbes ® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.

    ADP is an Equal Opportunity Employer. ADP believes that diversity leads to strength.

    Explore our COVID-19 page https : / / to understand how ADP is approaching safety, travel, the hiring interview process, and more.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.

    Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

    We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

    We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Click https : / / to learn more about ADP’s culture and our full set of values.

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