Operations Manager
Assero Global
Makati, Philippines
4d ago
source : Bossjob

At least 4 years senior managerial experience in BPO industryStrong experience of engaging with senior stakeholders and managing international delivery teamsExtensive knowledge of Business Process ManagementStrong experience in service delivery, customer service, process excellence and automationStrong financial management skillsStrong People manager, ability hire, retain and develop talentLeads projects in operational excellenceResponsible for process improvement management including providing inputs for financial proposals and reviewsTrack service performance and direct action to identify root causes of issues and put in place remedial actions.

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