Mandarin Technical Support (Taguig City)
J-K Network Services
Taguig, Philippines
4d ago
source : Bossjob

Company Profile : The company is one of the world’s leading management consulting, technology services and outsourcing organizations in the Philippines.

This consulting company is known to provide customer service to companies around the world.BENEFITS :

  • Medical
  • Miscellaneous Allowance
  • Loans, Dental Sports (e.g. Gym)
  • Performance Bonus
  • Free meals and Snacks
  • Monthly Gatherings and Outings
  • Dayshift Should be open for Shifting Schedule as wellResponsibilities :
  • Handle technical issues from Chinese users
  • Resolves issues in password change, system inquiry and technical problems
  • Assist Mandarin speaking users regarding basic technical concerns
  • Report escalations or more complex issues to higher technical team
  • Record the basic technical concern and initial diagnosis
  • Do basic translations of documentsRequirements :
  • Must have 6 months’ work experience
  • Fresh graduate of IT or any relevant course
  • Must be willing to do technical Support Job
  • Can start working after 30 to 60 days
  • Having technical background is a plus
  • Can speak, read and write MandarinRecruitment Process :
  • Initial Interview
  • Language Assessment
  • Hiring Manager Interview
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