As a Customer Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.
You will also be responsible for;
Answering incoming calls from customers
Resolving customer inquiries / requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications :
At least high school graduate
No Experience in the BPO are welcome
Excellent English communication skills
Working knowledge of computers
Good customer service, multi-tasking, and problem-solving skills
Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist :
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Monthly performance incentives
Prefer to walk-in? Visit us at GF Tera Tower, Bridgetowne, E. Rodriguez Avenue (C5), Quezon City. We are near IPI in Ortigas Avenue.
Check out our location : Click the link bit.ly / 2Obyq17
Join us in Concentrix and BE the Difference for the world’s best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.