Customer Service Representative
Concentrix Daksh Services Philippines Corporation
Quezon City, PH
2d ago
source : Workbank

As a Customer Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

  • You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
  • Basic Qualifications :

  • At least high school graduate
  • No Experience in the BPO are welcome
  • Excellent English communication skills
  • Working knowledge of computers
  • Good customer service, multi-tasking, and problem-solving skills
  • Willing to work in shifting schedule
  • Enjoy these awesome benefits when you join us as a Technical Support Specialist :

  • Paid training
  • Benefits after 6 months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
  • Competitive salary
  • Monthly performance incentives
  • Prefer to walk-in? Visit us at GF Tera Tower, Bridgetowne, E. Rodriguez Avenue (C5), Quezon City. We are near IPI in Ortigas Avenue.

    Check out our location : Click the link bit.ly / 2Obyq17

    Join us in Concentrix and BE the Difference for the world’s best brands!

    Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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