Bi- Lingual Vietnamese CSR
eTeam Hong Kong
Metropolitan Manila, PH
2d ago
  • Answers / Address Customer requests, general inquiries in a prompt, accurate and professional manner
  • Effectively identify Member needs by probing and providing appropriate solutions
  • To provide one-stop service including fare quotations, reserving flights and answering general inquiries.
  • To handle member requests promptly, accurately and professionally.
  • To effectively identify members' needs by probing and providing appropriate solutions.
  • To feedback members' comments for service improvement.
  • Willing to accept that functions and responsibilities that may be modified based on the needs of the Account (i.e. Work during holiday season, shifting schedule / s and the like, handle any contact channel such as chat, email and Social Media
  • Other tasks / functions that may be assigned by the Company as per business requirement. These may change from time to time to reflect the changing requirement of your position and our business.
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