Credit Officer
Acquire BPO Pty Ltd
Philippines
10d ago

Job Description

Deal with customers diligently, courteously and professionally while collecting payments, initiate strategies for collection processes and procedures, negotiate payment plans and respond to customer inquiries

DUTIES AND RESPONSIBILITIES

  • Deal with customers diligently, courteously and professionally while collecting payments
  • Initiate strategies for collection processes and procedures
  • Negotiate payment plans
  • Respond to customer inquiries
  • Persuade customers diligently to pay past due amounts
  • Advise customers on alternative payment plans
  • Create repayment schedule based on customer’s financial situation
  • Retain customer loyalty while initiating processes for collection of payments
  • Maintain and update record of customers from whom collections are made
  • MINIMUM REQUIREMENTS

  • Keen attention to detail
  • Goal oriented
  • Strong problem solving and negotiation skills
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Must be assertive
  • With a strong sense of urgency
  • Apply
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