Thai Customer Care Supervisor
J-k Network Services
Makati City, Philippines
1d ago
source : HireMe.ph

Client Profile : This company is an accredited Gaming Support Provider that provides PAGCOR-licensed offshore gaming operators .

This company currently based in Makati. Specializes risk management & sports trading analysis , B2B technical support & product quality management and testing.

Benefits :

Basic Salary is net (tax paid by the company)

Salary can be paid thru the currency of the candidate’s choice. The company will assist with telegraphic transfer and the company will shoulder all taxes and charges for the bank transfer.

Meal and Travel Allowance is net (tax paid by the company)

Housing Allowance is net (tax paid by the company)

Company-provided Accommodation

Vacation Leave : 24 credits upon hire. Increasing per year of service.

Sick Leave : 10 credits upon hire.

Health Insurance

Life Insurance (Group life insurance upon hire.)

Probationary Period of 3 to 6 months maximum. Guaranteed increase upon regularization.

Annual Variable Bonus : Year End bonus based on performance.

Working Visa : To be applied upon hire and costs are all shouldered by the Company.

Monthly Recreational Activities, Quarterly Team Building, Annual Company Outing, Annual Party, and many more.

Requirements :

Preferably Thai national

Bachelor’s Degree in any relevant field

Preferably residing in Manila

Customer Service experience

Good English communication skills

Willing to work in Makati City

Willing to work in an Online Gaming company

Responsibilities :

Provide dialogue script prompts for customer service associates to read during their phone calls.

Keep on top of and provide training for new company products and services.

Handle issues that have escalated from customer service associates.

Investigate customer issues / problems and create mutually beneficial solutions.

Request feedback from customers.

Plans, prepares, and devises work schedules, according to budgets and workloads.

Communicates with other departments and management to resolve problems and expedite work.

Recruitment Process :

HOW TO APPLY :

Please send your resume to : jkrecruit jp-network-e.com

Mobile : 0917 638 2065

Sun / Smart 09426682269

Skype : live : jknetwork1

WhatsApp : 0917 638 2065

LINE : genrou team or jknetworkteam

Look for : Lia

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