Recruitment Specialist (Operational Excellence)
Pasay City, Metro Manila
23h ago

Job Summary Facilitate call outs to new hires / transfers and cascade training / orientation details to ensure prevention of unwanted fallout due to changes in venue and actual start date and unprocessed pre-

employment requirements such as NBI clearance, medical exams, etc.

Duties / Responsibilities Conduct thorough background checks on new hires / applicants and ask for new references as needed

Ensure assigned region 's efficiency and full compliance on background check process and documents

Monitor / audit attrition prevention and background check calls to ensure professionalism and efficiency are maintained throughout the interaction with references and candidates

Prepare daily and weekly reports based on function and need

Consistently demonstrate behaviors emulating TP values and adhere to company policies and code of conduct

Ensure consistent practice of client and Teleperformance processes and policies

Actively participate or lead continuous improvement and value-creation initiatives

Rotate to other tasks that superiors may assign or across different recruitment functions as

needed to promote a robust back up system and maintain the cross functional skill set of the team Qualifications : Graduate of any 4 year course

At least one year experience in a BPO or shared services setting in a similar capacity

Strong command of English both oral and written

Computer / internet savvy / literate; skilled in using standard productivity software (e.g. MS Office)

With demonstrable track record in achieving targets

Service and customer-focused

Multi-tasker, analytical detail-oriented, and problem solver

Strong potential for exercising fair and good judgment

Willing to be assigned in different sites as needed

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