Job Responsibilities : Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Job Duties : Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
maintaining the reception area.Ensures availability of treatment information by filing and retrieving patient records.Maintains patient accounts by obtaining, recording, and updating personal and financial information.
anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Helps patients in distress by responding to emergencies.Protects patients' rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications : Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus