IT Infrastructure Operations Manager
Höegh Autoliners Regional Operating Headquarter
Makati, Metro Manila, Philippines
1d ago
source : Kalibrr, Inc.

Job Description

Höegh Autoliners is a people-driven company with the belief that businesses should not only be forming lasting services but also lasting careers.

We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.

If that sounds like the type of team you want to join, we can’t wait to meet you!

A Little About Us

Höegh Autoliners is a global leader in Ro / Ro deep sea transportation services. The company owns and operates approx. 50 Pure Car and Truck Carriers (PCTCs) in global trade systems, making around 3 000 port calls yearly.

Managed from a worldwide network of around 20 offices, our main customers are major manufacturers of new cars, heavy machinery and other rolling stock.

Höegh Autoliners is also a leading carrier of second-hand vehicles.

A Lot About You

You are an enthusiast of technology, motivated and experienced leader who has worked extensively with IT Infrastructure Operations and IT teams.

You will be responsible for a team of four IT engineers and the daily IT Infrastructure operations. You are passionate about operational excellence and always strive to optimise current processes.

Automation and operational KPI’s are important to you and you have the tools and experience to develop this. You thrive working with a team of smart, talented IT engineers.

You can both take and give constructive feedback and enjoy active team discussions. You are someone who enjoys challenging work and is curious and driven.

You can help us take our IT Operations and Security to the next level.

You will be directly reporting to the IT Team Manager & Application Enterprise Architect.

Main Responsibilities

  • Manage the IT Infrastructure and operations team, including recruitment, goal setting and performance of the team.
  • Steer the technology roadmap, including utilizing a cloud ecosystem
  • Ensure reliable and secure IT Infrastructure Operations
  • Overall responsible for ensuring operational excellence in database operations, network, security as well as server and application operations including cloud services operations
  • Collaborate with the IT Development and IT Maintenance and Support team to proactively mitigate operational risk and disturbances
  • Manage 3rd party vendor relations to ensure quality services and products are delivered in a timely fashion
  • Ensure operational preparedness for emergency response and establish standards for this and other operational excellence
  • Implement and improve ITIL processes within the team.
  • Implement disaster recovery & back-up procedures as well as information security & control structures.
  • Assessment and recommendations for improvement or re-engineering of IT Services & Technologies
  • Minimum Qualifications

  • Bachelors Degree (or greater) in Computer Science or equivalent
  • More than five (5) years of equivalent IT Infrastructure Operations and datacentre management experience
  • Hands on experience with computer software and hardware, including servers and systems
  • Proven track record of continued learning of industry standards and trends
  • Excellent interpersonal skills and a teamplayer
  • ITIL Certification

    Public Cloud services and economics

    What Höegh can offer you

    The IT Infrastructure and Operations Manager will be a key member in the HARQ IT leader team. You will also be actively working with our Development and Application Maintenance and Support teams.

    This is your opportunity to make a difference by setting the IT Infrastructure roadmap for the future and exploring cloud service opportunities.

    It is also a chance to work actively with new technologies and learn the job.

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