Customer Care Representative | Healthcare | Voice Account | Mandaluyong
Aces Call Center Jobs Inc.
Mandaluyong, Metro Manila, Philippines
2d ago
source : Kalibrr, Inc.

Job Description

  • Provide necessary information regarding the facility’s services and doctors’ availability
  • Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded
  • Process payments for services rendered and assist with the billing procedure
  • Follow-up with callers within a specified period of time ( 24 hours usually ) to ensure customer satisfaction
  • Minimum Qualifications

  • High School Graduates, Short Course / Vocational, College Graduates / Undergraduates welcome to apply
  • Ability to convey a positive and professional image to customers and employees
  • Maintain composure in high pressure situations
  • Capable of following an issue through to its conclusion
  • Willing to start immediately
  • Apply
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