The role responsibilities will include :
Project and service delivery management
Engage the customer on business and technical discussions
Be the point of contact for the customer for change management
Ensure that services are delivered in accordance to the Service Level Agreement
Brief and explain to customer on their security posture based on reports generated by SIEM.
Access SIEM console to generate reports or search for Indicators of Compromise (IOC)
Develop customized reports using excel or other tools with data from SIEM and other cyber security solutions.
Track and assist in the management and resolution of operational security issues;
Recommend and track remedial actions to security issues
Review handover of deployed services by the provisioning team to operations and ensure that there is closure or follow-up with outstanding issues
Meet with Client team on a regular basis to review security status. Review risks, issues, incidents and planned changes.
Experience within IT Project Management and past experience of service delivery
Past expertise in deploying Enterprise Network and Security Solutions
Experience as a network / cyber security consultant or deployment professional
Excellent technical aptitude and a desire to learn constantly
Excellent written, verbal and presentation skills
An enthusiastic, action-oriented personality, capable of independently solving technical problems and the ability to communicate clearly and effectively to both technical and business audiences
PMP, Cisco Certifications, CISSP
Bachelor’s Degree or Diploma in Information Technology
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.