Associate Support Analyst
Manulife
Quezon City, PH
4d ago

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Associate Support Analyst ( ETS Global Access Compliance)

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Associate Support Analyst with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Information Systems Group is seeking a self-motivated individual, who is obsessed with delivering value, is forward-thinking, and possess strong understanding on Identity and Access Management.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
  • We are looking for someone with :

  • Excellent analytical and problem-solving skills
  • Possess strong understanding on Identity and Access Management
  • Proficient in using Microsoft Excel
  • Basic knowledge for Windows and UNIX Servers
  • Experienced in using Active Directory
  • Flexible to changes in work assignments
  • Nice to Haves :

  • Knowledge for Azure Servers and Database
  • Ability to write AD scripts / PowerShell scripts
  • Experienced with conducting SOX / SOC1 review
  • Knowledge for Change management Process
  • On the job you will :

  • Conduct user access review for various application / platform
  • Ensuring adherence to policies associated Identity and Access Management Standard
  • Help identify and resolve data integrity exposures and issues
  • Assess user access rights requests
  • Coordinates with the business unit, and vendors effectively
  • Provide audit with evidence of reviews as requested
  • Develop and maintain procedural documents pertaining to user access review
  • Our commitment to you

  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.
  • Learn more about opportunities with us at jobs.manulife.com

    If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.

    About Manulife

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

    With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

    We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

    At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers.

    As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.

    4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

    We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

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