Software Engineering Specialist
Amdocs, Inc.
Manila, 00, PH
6d ago

Job ID : 87989

Required Travel : Minimal

Who are we?

Every day, billions of transactions, calls and messages that hold the world’s communications fabric together run on systems that Amdocs has helped to create.

Because we work with some of the largest and most innovative companies on the planet, our work makes an impact. Over the past four decades, we have continually reinvented ourselves, and as we keep moving into exciting new areas such as media, gaming, IoT, 5G, cloud services and more, there are always opportunities for us to grow and develop.

We will nurture your entrepreneurial instincts with open doors and promote your ability to seize the day. Our company is built of amazing people, a supportive atmosphere and a culture built on mutual support, respect and a feel good factor that can only happen in a workplace built by the kind of people that Amdocs employs.

Make your career journey with us.

In one sentence

DWH / BI Development Specialist is expected to support and maintain production for ETL and COGNOS area. All defect fixes of production must be done with highest level of quality.

Specialist should be able to provide solutions to production issues and incidents and should be able to interact with other application teams for end-to-end solution of production issues.

Should be able to perform a quick first-level analysis

What will your job look like?

  • Performing critical & non-critical support activities to ensure production stability
  • Provide a quick and professional analysis / trouble shooting for production related escalation
  • Work with partner teams (Application Support, Infra, DBA, Service Desk, Monitoring) to provide support for tickets pertaining to all production outstanding issues
  • Work on adhoc requests and other reporting as and when required
  • Provide excellent and quality on call support when needed
  • Adhere to process laid down for production operation
  • Design and development of short / long term development tasks / CRs for production environments
  • Design and development of tasks to enhance performance
  • Ability to work 24x7 production environment setup
  • Provide remote technical support to customers
  • Independent issue handling under pressure situation
  • All you need is...

  • Bachelor’s Degree holder in any IT-related field
  • At least 5 years of relevant experience as a Data Warehouse and / or Business Intelligence Developer
  • Mandatory Skills :

  • Expertise in Cognos BI (preferably v10.x) product suite (Report Studio, Analysis Studio, Query Studio, etc.)
  • Expertise in ETL tool Informatica version 9.1 and above
  • Expertise in Bteq, SQL, PL / SQL, Unix Shell Scripting, Teradata
  • Extensive experience with data warehouse implementations
  • Ability to debug and develop algorithm / logics to provide fix independently
  • Preferred (Added Advantage) Skills :

  • Knowledge of Change Data Capture technology
  • Knowledge of telecommunication domain
  • Soft Skills :

  • Excellent Troubleshooting skills
  • Flexibility to work across 24 / 7 Shift Roster
  • Process oriented
  • Ability to work in SLA driven environment
  • Why you will love this job :

  • You will serve as an expert on specific technology
  • You will take an active role in technical mentoring within the team.
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