Sutherland is seeking a goal-oriented and strategic-thinking person to join us a Tier 3 Technical Support Specialist. We are a group of forward-
thinking and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Specialists in this role get to : Be the point of contact : Be able to attend customer calls using thier technical knowledge and skills day by day.
Be a team worker : Be a part of a large and supportive team, helping others with their tech needs.
Our most successful candidates will have :
1+ years direct client contact in technical support experience
Excellent problem diagnosis and problem-solving skills
Strong customer service and effective communication skills
Prior experience with Linux / UNIX / Solaris (preferred)