Sales Support Administrator
Satellite Office Solutions Pty Ltd
Philippines
3d ago
source : Monster

Job Description :

WHAT WOULD BE THE HIRE RESPONSIBLE FOR?

  • Triaging sales leads and any information regarding their service thats available
  • Triaging tickets to be sales focused and not account focused
  • Sales online chats answering Sales chats, and setting up appointments and filtering out support
  • Managing responses from customers via CRM emails. Set up appointments
  • Manage campaigns for example infrastructure not yet available leads, and send through when service is available
  • Qualify leads and send the correct email to manage leads.
  • Processing orders and sending back to sales for additional information.
  • Repopulating content on website to other brands
  • Design briefs to be sent and check changes
  • Data Requests with MIS and cleaning and importing into Zoho CRM, Zoho Campaigns or Mailchimp
  • Daily marketing and sales reporting
  • Form creation and integration with Zoho CRM
  • Survey creation and integration with Zoho CRM
  • Website management and content updates
  • Updating website for social and network status when required
  • Publish website updates (content / articles)
  • eBook creation
  • WHAT IS NEEDED TO QUALIFY?

  • With at least 3 years of Sales & Marketing experience
  • Prior experience being a remote member of an Australian businesses
  • Experience working with CRM, Online Chat and Ticketing platforms, Zoho CRM / Desk highly regarded
  • The position requires constant good communication and collaboration with colleagues
  • Ability to multitask with strict time constraints
  • Takes personal responsibility for job performance
  • Completes work in a timely and consistent manner
  • Maintains confidentiality and meets own commitments
  • Pays close attention to detail, accuracy and completeness
  • Apply
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