E-Commerce Executive
, asia-pacific
4d ago

About the job

The E-Commerce Executive supports the growth of online business for Singapore.The candidate should have the knowledge of running or supporting e-commerce operations, web project development and digital marketing initiatives.

Principal Job Responsibilities :

  • Supporting e-commerce activities for the Singapore market, which includes assisting in P&L, budgeting and sales forecast, etc
  • Support on web content management such as product information, campaigns which includes content localization, website visuals and other industry technical tools, etc
  • Manage daily order fulfilment to arrangement for dispatch, which includes assessing of fraudulent and customer coordination of returns and exchange
  • Handle customer enquiries on web shopping through various online channels, which includes customer-related reports for analysis
  • Execute digital marketing campaigns and summarised learnings, which includes website enhancements, development
  • Assist in conducting market research, analyse data and reports to give recommendation and improvements to elevate productivity
  • Work closely internal and external stakeholders on matters relating to system enhancement and usability in order to meet business goals
  • Attend and coordinate meetings for e-commerce reviews and progression
  • Qualifications & Experience :

  • Degree holder in E-Commerce, Business IT, Marketing or equivalent
  • Minimum 3 years relevant experience in E-Commerce project and / or operations, web project development preferably gained from premium FMCG / fashion accessories brands
  • Experience in supporting an E-Commerce Channel
  • Experience in managing a large number of SKUs; pre-sales and after sales customer services, order fulfillment and logistics management
  • Possess knowledge and experience in e-commerce or web content management system
  • Strong understanding and sense of the online / digital environment. Passionate about online marketing and sensitive to current E-Commerce trends
  • Has track record in driving online revenue and focus on enhancing ROI
  • Effective communication skills, time management & co-ordination abilities
  • Good organization skills and strong attention to details
  • Self-motivated with proven ability to multi-task with strong aptitude to work both independently and as a part of a team
  • Proficient in MS suite (Word, Excel and PowerPoint), Google analytics and Adobe Analytics with basic knowledge in Photoshop
  • Good written and verbal communication skills in English and Chinese

    We want to become the world’s most loved jewelry brand. Come join us.

    Due to the high volume of applications, only shortlisted candidates will be notified. If you are not contacted by us within 6 weeks, please consider your application unsuccessful.

    Interested parties, please send your latest resume to pjsg.recruitment pandora.net .All data collected would be used for recruitment purpose only.

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