Otc Process Manager
Ilocos Norte, Philippines
4d ago
source : FIndojobs

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment.

We provide support for you to shape your own career by achieving expertise and learning on the job. We offer Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems.

You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training.

You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key responsibilities To have a thorough knowledge of the ML Shipping Business and OTC End to End processes with expertise in Order Management and / or Accounts Receivable streamsTo manage and strategize on the performance of the OM & AR teams with an end goal of meeting all the agreed SLA and KPIs : ?

Maintain and monitor performance of the team? Initiate corrective and preventive action in areas affecting performance? Establish and appraise on staff personal critical success factors, address performance appraisals, mentoring & coaching etc.

To manage the administration, development, trainings and workforce allocation for OTC Team LeadersTo execute strong stakeholder management on a regional and / or OTC process levelTo develop and secure second line support in all OTC critical process for business continuityTimely reporting to OTC Site Lead / AR Regional Lead on critical team performance and issuesLead and motivate the team from L1 Manager direct reporting down to its team membersProvide management reports, statistics and analysis at various dimensions of OTC processes (e.

  • g. regional / cluster / country level or sub-process level)Identify and develop high potential staff for succession planningMaintain good rapport with our external customers and receive a structured & periodical feedback from internal business partner(s)Ensure successful implementation of migrations / changes as per plan / guidelines / frameworks provided;
  • support global / local initiated projects and execute change management (if and) when requiredReinforce APMM group culture, values and reputation;
  • including assurance to comply with the APMM Group & CB policiesEnsure that all the critical activities performed by the team are adequately covered under the business continuity planIdentify opportunities for process improvement to realise team efficiency and create standardization We are looking for With minimum +3 years of experience in people & process management with background in Accounts ReceivablesFluency in English language with strong and effective communication skills in Oral & WrittenPreferably with Shipping Industry Knowledge and Project Management SkillsProminent level of computer literacy and skills with a variety of complex applications (ERP background desirable)Good presentation skillsResult-

    driven, Analytical & Problem-Solving ability for trouble shootingResponsible in attracting and retaining right people to build team commitment and performanceStrong understanding of Maersk Systems and E2E business knowledge

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