Customer Service Assistant Cebu
SM Mart Inc
Cebu City, Central Visayas, Philippines
2d ago
source : Fidanto

ADMINISTRATIVE SUPPORT Perform counter transactions PERFORM DAY TO DAY COUNTER OPERATIONS Receive cash check payment issue receipt conduct cross selling as necessary PERFORM END OF DAY ACTIVITIES Conduct cash inventory count reconcile with records of counter supplies products inventory movements PREPARE COUNTER Replenish cash fund from Treasury prepare report for Treasury MAINTAIN ORDERLINESS CLEANLINESS Maintain orderliness cleanliness of the work area equipment facilities in accordance with safety security standards ATTEND TO CUSTOMER CONCERNS Attend to customer concerns requests facilitate processing of transaction for merchandise return loyalty program card processing OPERATE POS MACHINE Transact merchandise return transaction in the POS machine to generate Sales Return Voucher facilitate issuance of the automated Sales Invoice HANDLE CUSTOMER INQUIRIES Give product service feedback to immediate superior for endorsement to concerned department OPERATE IN HOUSE SOFTWARE Transact the SM Advantage Prestige Global Pinoy TK Amazing claiming of personalized renewal replacement card on the system RECORD MERCHANDISE RETURNS Facilitate endorsement of returned merchandise to respective departments CLEAN THE AREA Organize returned items in the designated pigeon holes properly arrange the supplies inside the cabinets

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