Application Support Analyst
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide.
With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit
About the Team & Business Line :
Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space.
Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.
As a core member of our Product Supportteam you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.
Your Role :
The Support Analyst will provide front line support in addressing the application incident queue. The person in this role will perform troubleshooting of application and server processes, with some data analytics, and communicate with users.
The Support Analyst will also ensure our applications are ready for business especially after maintenance work such as patching or software releases.
This is a demanding role within a fast-paced business unit requiring customer facing skills, attention to detail, ability to quickly learn hedge fund operations and fund accounting and the ability to work in a team environment.
About You :
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.