Customer Care Expert
TaskUs Ph
Meycauayan City, PH
21h ago
source : Workbank

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.

As a Teammate, you must :

  • Provide customer satisfaction and experience
  • Meet and exceed client mandated KPI's (Key Performance Indicators)
  • Be aware of TaskUs policies and keep things confidential
  • Provide feedback to management concerning possible problems or areas of improvement
  • Participate in training to improve work performance
  • So, do you have what it takes to become a teammate? We’re looking for someone who :

  • Is willing to work on shifting schedules
  • Has call experience (a plus but not required)
  • Has strong verbal, written & comprehension skills
  • Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
  • Meets the typing requirement (40WPM for Voice & Non-Voice)
  • Has critical thinking skills with a focus on issue resolution and customer satisfaction
  • Can multitask and has a high attention to details
  • Is self-motivated, can work independently, and contribute to cross-functional and global teams
  • Is flexible and can quickly adjust to frequent process and information changes
  • Can work under pressure
  • We’re looking for new Teammates who are ready to be ridiculous with Us. Our virtual doors are open to more Ridiculous Humans!

    Does this job allow hires to work fully remote? Only temporarily due to COVID-19.

    Are you this ridiculously good? Then TaskUs is for you.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form