Role requirements
A proven track record of improving the capability of operational processes and relating qualifications such as six sigma green belt or above
Ability to work independently, be proactive and show initiative in a flexible work environment
A minimum of 5-7 years experience in the financial services industry A minimum of 5-7 years in a people management role
Call centre / BPO experience would be an advantage including managing a team handling customer interactions
Highly proficient in both verbal and written English
A college degree in a relevant subject is strongly preferred
Job Types : Full-time, Temporary, Permanent
Salary : Php120,000.00 - Php180,000.00 per month
Job Type : Permanent
Salary : Php120,000.00 - Php180,000.00 per month

Thank you for reporting this job!
Your feedback will help us improve the quality of our services.


Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our... Conduct performance reviews for assigned Customer Service Representatives. Assist the Manager...

Responsible de the effective & efficient implementation & delivery of svcs to the customers. Maintains... Manages the customer care operational processes particularly Unit Turn Overs in partnership with Village...


If you want to be part of an inclusive, adaptable, and forward thinking organization, apply now.We are currently seeking a Customer Care Associate to join our team in Quezon City, National...

ZigZag is looking for an outstanding Account Manager. Customer Success Manager to join our team!As a... You will be responsible for developing customer relationships that promote retention and loyalty...

Apply as a Billing Inquiry Manager in Insular Life Corporate Centre, Muntinlupa, US. UPS is looking for a Billing Inquiry Manager . Your duties will be ...

Do you have strong command of the English language? Are you looking for a promising career in customer... The company's Fortune 500 clients rely on its vast expertise in customer care management. Continuum...

Digital first organisation made up of journalists, technologists, product managers, event planners... You will part of a team who advise our B2B customers on how to make the best use of the FT to meet their...

The company's Fortune 500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum...

Manila City, National Capital Region (NCR), PhilippinesJOB PURPOSE. The Senior Brand Manager... Adapting packaging graphics (Oral Care and Home Care) and ensuring approved artworks are submitted to...

Do you possess 2. years expereince as a Training Manager? We have an immediate opening for a Training... The company& 39 s Fortune 500 clients rely on its vast expertise in customer care management. Continuum...

.3 billion and is headquartered in Kingsport, Tennessee, USAThe Role The Account Manager for the Animal... Acts as a resource for colleagues with less experience. Represents the level at which career may...

The Digital Brand Manager must focus on the development, maintenance, and optimization of the channel strategies and how they complement each other for an optimal customer experience with the...

Job ID. 101056 Required Travel. Minimal Managerial. Yes Who are we? At Amdocs, our purpose is to enrich... faster time to market and flexibility, to better meet the evolving needs of our customers as they drive...

Aspect employs a team of passionate individuals who are changing the face of customer engagement... employees by creating an inspired community that values customer obsession, unlocked communications and...

Senior Manager, Media Client Service. 73890Analytics. Philippines Pasig CityAbout the RoleManage a... Last minute requests? No problem. You confidently manage data, and you care about the people behind...

Sitel Group Asia Pacific is looking for a Talent & Performance Development Manager to transform our... ..skills, advance careers, drive diversity and enhance their contributions and value to Sitel Group...

Manulife Customer Centricity Team is seeking a self motivated Customer Experience Manager, who is... it's time to start your career with Manulife John Hancock.About Manulife Manulife Financial Corporation...

Job DescriptionWHAT IS THE PURPOSE OF YOUR ROLE?As a Customer Development Manager (CDM), you will... you will have the freedom to express yourself, develop your capabilities and grow your career...

Bring your career aspirations to life with AIA!The Customer Policy Services Manager is responsible in... Policy change processes should be properly established for the different types of customer transactions...

Manager, Customer Service Key responsibilities will be the consolidation of different internal customer... Your day to day. Leads. supervises the Customer Care service provider in ensuring full end to end user...