Delivery, Associate
Bagumbayan, Quezon, Philippines
2d ago

Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose.

Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at



An experienced professional with a primary focus on medium complexity delivery, error diagnostics, and intermediate functional or technical experience.

The Payroll Management (PMA) function is responsible for executing the end-to-end payroll cycle; they are responsible for the tactical execution of payroll.

At a high level, their responsibilities would be :

  • Tactical Execution of Payroll
  • Off-Cycle Payrolls
  • Execute all necessary downstream payroll activities
  • Execution of reconciliation
  • Execution of SOC1 Controls related to payroll
  • Handle communication with clients related to payroll outputs.
  • Analyze any deviation to Payroll Calendar and inform BPM for communication with the customer
  • Validate impacts of changes made into the system for the next payroll.
  • Consult the COE team when specific expertise is necessary
  • Complexity

  • Activities involve many different and unrelated processes and methods related to a specific body of knowledge or discipline.
  • Decisions of what needs to be done include assessing unusual circumstances, variations in approach, and incomplete or conflicting data.
  • Requires making decisions such as the interpretation of data, planning of work or process, or method improvement.
  • Skills and Experience

    Functional competency requirements

  • HR / Payroll Administration
  • A basic understanding of HR and payroll processes, practices, and associated legislation and effectively applying this knowledge.
  • An understanding of the scope of services and key performance indicators (KPIs) that apply to their role.
  • At least have 3 to 5 years of experience.
  • Tools and Systems

  • Understands how the available tools and systems enable the delivery of service excellence.
  • Uses these tools and systems effectively and consistently.
  • Legislative & Internal Compliance

  • Understands external, client, and internal compliance requirements. Applies relevant business controls.
  • Escalates compliance issues where they arise.
  • Data Analysis & Resolution

  • Effectively gathers and analyzes data and uses this to identify and initiate appropriate solutions at a team level.
  • Able to use analysis to provide valuable management information.
  • Validates the accuracy of data to resolve inconsistencies.

  • Understands and delivers on the relevant priorities.
  • Provides proactive updates, follows up on activities, and informs others when work is completed.
  • Use time effectively and prevent irrelevant issues or distractions from interfering with work completion.
  • Practical application in computerized payroll systems, preferably SAP Knowledge and experience.
  • By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.

    Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.

    You will be notified during the hiring process which checks are required by the position.

    Our commitment to Diversity and Inclusion

    Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

    As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

    Diversity Policy Statement

    Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

    In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

    Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

    Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.

    Authorization to work in the Employing Country

    Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

  • Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities;
  • including but not limited to subsidiaries, partners, or purchasers of Alight business units.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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