Technical Service Engineer Expert - M365/Messaging

Fujitsu

Taguig, NCR, 4th district, Philippines

2d ago

Job Description

Deliver subject matter expertise of Microsoft 365 / Messaging with emphasis in security, architectural design, migration, management and support of implementations.

Demonstrate consultative capabilities by providing value added information to clients for connecting technology, security and the business value of Office 365.

Experience with Exchange implementation(s) or another cloud environment ( e.g., O365 )

Planning and implementing Exchange platform upgrades and understanding the customer’s environment to be able to modify standard deployment packages conforming to the unique security architecture in place

Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions. Evaluating the current environment, supporting the creation of a platform roadmap, analyzing systems performance, and recommending corrective and preemptive actions

Exchange Server Patching

Conceptualizing, designing, and implementing solutions to problems reported or discovered

Extensive knowledge of and ability in use of at least two versions of Exchange 2013 / 2016 / O365

PowerShell and Administrative Scripting Experience, specific to an Exchange and Office 365 environment

Create technical documentation for training of end users and maintenance of the environment. Document system configurations, standards and procedures.

Performs other duties as assigned

Qualifications :

Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience.

At least eight or more years of experience in systems support.

Strong knowledge and experience in the below areas :

Office 365 tenant

Exchange Online, Exchange 2013 / 2016

SharePoint Online, SharePoint 2010

Intune (Conditional Access / MDM / MAM)

Clients (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices)

OneDrive for Business

Permissions (Tenant Security & Compliance Center Exchange Online)

Automations / scripting technologies ( e.g. PowerShell, API, JSON, CLI, Python )

Azure Active Directory, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security)

Data Loss Prevention, Archiving, eDiscovery and Compliance is a plus

Other Competencies :

Can-Do Attitude

Panning and Organising

Presentation Skills

Communication Skills

Customer Service

Decision Making

Building Strong Relationships

Team Building

Encourages people to think outside their own function, building on the benefits of synergy.

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