Review, confirm and report compliance with process / procedure requirements, quality certifications and Accenture delivery methodology.
Perform quality inspections, document findings using required audit process / procedures.
Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required
Ensures the desired quality standards are reached by sharing the audit results on a defined frequency
Creates error trend analysis, scorecards and proposes immediate action plans to operations
Responsible for confirming, managing and improving compliance with International Standard Organization(ISO) and / or quality certifications using Accenture methodology
Develop and maintain quality audit processes / procedures
Acts as point of contact for updates on policies and procedures
Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification
Ensure high quality work products and processes
Fact based findings followed
Independence in audits
Comply with Accenture standards, procedures and policies and where relevant the client's policies and practices
Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
Requires understanding of the strategic direction set by senior management as it relates to team goals.
Primary upward interaction is with direct supervisor. May interact with peers and / or management levels at a client and / or within ccenture.Authority
Requires guidance when determining methods and procedures on new assignments Impact or Decision Impact
Decisions often impact the team in which they resideScope
Manages small teams and / or work efforts at a client or within Accenture
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