Quality Assurance Analyst
Accenture
Manila, Philippines
3d ago

Job Description

Review, confirm and report compliance with process / procedure requirements, quality certifications and Accenture delivery methodology.

Perform quality inspections, document findings using required audit process / procedures.

  • Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required
  • Ensures the desired quality standards are reached by sharing the audit results on a defined frequency
  • Creates error trend analysis, scorecards and proposes immediate action plans to operations
  • Responsible for confirming, managing and improving compliance with International Standard Organization(ISO) and / or quality certifications using Accenture methodology
  • Develop and maintain quality audit processes / procedures
  • Acts as point of contact for updates on policies and procedures
  • Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification
  • Ensure high quality work products and processes
  • Fact based findings followed
  • Independence in audits
  • Comply with Accenture standards, procedures and policies and where relevant the client's policies and practices
  • Qualifications

  • Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
  • Requires understanding of the strategic direction set by senior management as it relates to team goals.
  • Primary upward interaction is with direct supervisor. May interact with peers and / or management levels at a client and / or within ccenture.Authority
  • Requires guidance when determining methods and procedures on new assignments Impact or Decision Impact
  • Decisions often impact the team in which they resideScope
  • Manages small teams and / or work efforts at a client or within Accenture
  • Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

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